RampWright Executive Aircraft Care · Central Florida
Client Services & Scheduling Coordinator
Anticipated base pay · $22–$28 per hour
Coordinate the details that make aircraft care feel effortless to the client. You will organize inquiries, aircraft information, access arrangements, appointments, service communications, and administrative follow-through.
Apply for this position ↗- Reports to
- Owner / Operations leadership
- Schedule
- Full-time or part-time opportunities with an agreed coverage schedule. Some early, late, or weekend coordination may be required.
- Compensation
- The range reflects the intended role and level of experience. Final compensation, employment terms, schedule, and any applicable benefits are confirmed in a written offer.
Responsibilities
- Receive service inquiries and confirm the aircraft, tail number, location, requested services, and timing.
- Coordinate crew availability with airport access, hangar requirements, and client readiness windows.
- Prepare complete service briefs and communicate schedule changes promptly.
- Maintain accurate customer and aircraft records while respecting client privacy.
- Support quote preparation, approved client agreements, invoice questions, and payment follow-up.
- Monitor client communications and route technical, pricing, or urgent operational decisions to the responsible manager.
- Follow up after service, record feedback, and help arrange recurring care.
Required qualifications
- Strong written and telephone communication and reliable attention to detail.
- Experience organizing schedules, customer records, or time-sensitive service requests.
- Confidence using email, calendars, web-based business systems, and spreadsheets.
Preferred qualifications
- Aviation, FBO, executive hospitality, luxury service, or fleet-coordination experience.
- Experience supporting invoicing, service quotes, and customer relationship systems.
What success looks like
- Create complete, accurate service briefs and maintain current schedules.
- Keep clients informed with clear, timely communication.
- Close the loop on questions, documentation, and follow-up commitments.
Work environment
Primarily computer, telephone, and coordination work. The confirmed work arrangement and service coverage schedule will be discussed during hiring. This role does not independently authorize technical aircraft work or promise unconfirmed availability.
RampWright’s work concerns aircraft appearance care. Aircraft maintenance, repairs, and return-to-service decisions remain with appropriately authorized personnel.
Selection process
Application review → introductory conversation → role-specific interview and, where appropriate, practical assessment → reference review with permission → written offer → secure onboarding and role-specific training.
We assess job-related qualifications and welcome requests for accommodation during the application process. Contact service@rampwright.com for assistance. No course purchase is required to apply.
These are planned career opportunities. Timing depends on business needs; applying does not guarantee an interview or an offer.
Apply for this position ↗